Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From the beginning to the end, the personnel of this company has impressed me with their professionalism, expertise, and work ethic. They believe in standing behind the work that they do and ensure that their product is up to date and high quality. Both my husband and I are pleased and will not go to anyone else for our security needs.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I trust Southern Alarm with my business and personal security needs. Kelley, Eric and the rest of the Southern Alarm team are responsive to my needs, especially in emergency situations. They complete the work early or on time and they take pride in what they do. Thank you for everything you guys do, Southern Alarm!! You give me peace of mind.
This company and their technicians here in the Pooler area have been outstanding. They have dropped everything in our greatest time of need and made sure that our needs and our residents are taken care of first. Highly recommended for quick response and excellent work.
The Station at Savannah Quarters
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My technician was Eric, he was very knowledgeable about the product installed for our business, the quality the camera put out is amazing. Eric showed me how to navigate the system and showed me what each icon means. I will use this company for my home as well.
Kelley and his team have been extremely helpful in helping us customize a security system suited to our needs. I would highly recommend them to any organization looking for security services.
We have two accounts with southern alarm. It's has been nothing but a pleasure working with these guys and ladies. From installing the systems to paying our bills it's been flawless. Keep up the outstanding customer service. We highly recommend southern alarm to handle all of your home and business needs.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
In many ways the role of an alarm system Owner (Kelley) and assigned Technician (Eric) is not an easy task. They entrust the client is satisfied with the alarm system installed and user error is minimal. Regardless of the number of user concerns I posed, Kelley and Eric were professional, quick to respond to my system needs, and equipped to provide a resolution. I am overly satisfied with the level of service Southern Alarm continues to provide. In addition, the price point is reasonable for any budget! I should have written about my appreciation much sooner! Nevertheless, Kudos to Kelley and Eric for a job well done!
Some of the nicest people I've ever met
Install, Service, or Repair Surveillance Cameras - For Business
They were so helpful in getting out to address my problem quickly. Then it turned out that the problem was more than expected as some of the cameras had not been put on line by the prior technician. Eric was great at taking care of each and every problem efficiently and professionally.
Install an Alarm or Security System
They were extremely helpful and professional , very smooth installation . Highly recommend
Install an Alarm or Security System
Fast, courteous, and polite. Did not feel like I was cheated like with some of your other HA recommended.
We've used this company twice for maintenance and installation of alarm equipment. Our tech Eric was professional, fast and very knowledgeable. Very happy with the communication and service all-around.